Top Back Office Outsourcing Companies

Hugo Inc. is a Chicago, Illinois-based operations and CX company founded in 2015 to deliver back office outsourcing solutions, such as data processing, order management, administrative and operational back office functions, to companies looking for a flexible and high accuracy back office outsourcing partner. Hugo's 1,000-9,999 professionals with 100% positive reviews, match the accuracy, seamless integration and adaptability that clients have sung praise about in its customer service and CX products and services, in the back office. The company is known for its efficiency, integration with existing systems, and back office outsourcing, contributing to better operational performance and saving time for core business teams.

AI-Powered Support-as-a-Service Company Focused on the Tech Industry

Smith.ai is a virtual receptionist and contact center company started in 2015 that offers back office outsourcing services – appointment setting, intake processing and administrative backend functions for companies looking to expand their virtual receptionist and customer engagement relationship to the back office operational services. Smith.ai's 250-999 staff team and high level of client satisfaction ensures that their back office outsourcing is handled with the same professional and technology-oriented services used by their call center and customer service operations effectively alleviating the operational burden on client teams with dependable administrative support. The seamless service integration, responsive management and back office services, which enable efficient business operations, are the assets that clients value the company for.

XACT is a contact center and operations company headquartered in Orlando, Florida, that was founded in 2000 to offer businesses back office outsourcing services that encompass data entry, document processing, administrative support and operational back office functions when the company wants to expand its contact center partnership to include more operational back office support. XACT's outsourcing capabilities in the back office are as adaptable, communicative and committed to a partnership as their call center/customer service offerings with clients are valued. The company is known for its flexible service, communication with clients and back office that facilitates efficient business operations and lessens internal administration.

Established in 2011, Simply Contact is a Warsaw, Poland based contact center and outsourcing solutions provider that offers back office outsourcing services to companies looking for a dependable and flexible back office outsourcing partner, such as data entry, document processing, administrative support and operational back office services. Simply Contact's 250 – 999 person team, an hourly rate of less than $25 and more than 95% positive client feedback ensures that their back office is treated with the same level of efficiency, quality discipline and responsive management that the back office of their Customer Service operations are known for to ensure high client satisfaction outcomes. Clients appreciate the company for its adaptability to operations, proactive communication, and their back office services which lighten the load in the organization without compromising accuracy and quality standards.

Founded in 2005, TECHSPEED INC is a Portland, OR based data and support outsourcing firm that provides back office outsourcing solutions such as data entry, data validation, and administrative processing, and is a flexible, consistent back office partner that delivers quality and reliability, with proven experience in delivering these services for over 21 years. TECHSPEED's range of client satisfaction scores is 100% with 87% of reviewers noting responsiveness and commitment to quality, and 80% of those reporting a positive experience with the team's hourly rate of under $25.00, and 90% of those who reported on project size (50-249 persons) stating that they were satisfied with the project engagement. Clients always appreciate the company's proactive approach to communication, flexibility, efficient project management, and back office outsourcing that produces timely, accurate and reliable results while always maintaining quality and client satisfaction.

BPO Hive LLC is a BPO firm in Cairo, Egypt that was established in 2018 to help businesses achieve their objectives and maximize their results from their operational back office by providing them with an effective and efficient BPO partner they can trust and rely on for cost-effectiveness. BPO Hive also has a team size between 50–249 members, and an average hourly rate of less than $25, and a 100% positive review rate in customer service and call center services, hence proving to be the same in back office work that they are responsible for. The company's clients appreciate its operational efficiency, delivery reliability and the back office outsourcing service they provide, which minimizes administration time and consistently delivers a quality service to their clients.

Founded in 2016, Hit Rate Solutions is a Chicago, Illinois based contact center and BPO company that delivers back office outsourcing services such as data processing, administrative support and operational back office functions for businesses looking for an effective and responsive operational outsourcing partner at an affordable price point. An average team size of 50 to 249 people, an hourly rate less than $25 and client review ratings of around 85% positive, Hit Rate Solutions offers back office service and support in the same professional, highly effective and swift manner that customers enjoy with the call centre and sales operations. Clients appreciate the company because it is responsive, cost effective and has a great back office that offers them reliable operational support with value for money.

Founded in 2000, Select VoiceCom is a Cebu City, Philippines-based contact center and BPO company that offers back office outsourcing service such as administrative processing, data management, and operational back office support to companies that want an enterprise-level BPO provider that aligns with their culture and has proven its operational capabilities. Select VoiceCom's 1,000+ professionals coupled with an hourly rate of less than $25 and 26+ years of outsourcing experience, offers back office services with the same communication quality and project management discipline that results in successful projects across all of Select VoiceCom's contact center operations. Clients appreciate the company not only for its operational reliability but also for its cultural fit, and back office services that seamlessly fit into their client's workflows to ensure high standards of performance.