TopFirms REVIEWER

Top Back Office Outsourcing Companies

The transfer of non-core administrative tasks, like data entry, order processing, document management, virtual assisting, research, scheduling and administrative support to offshore or nearshore teams to save money and allow for focus on core functions.

18 companies found

Featured
1
Hitech Digital Solutions

Hitech Digital Solutions

Verified

End-to-End Digital Architecture

4.2 (9)
Back Office Outsourcing Architectural Design Digital Engineering +6
Min. project
$5,000+
Hourly
< $25
Team
1000-9999
Location
Ahmedabad, India
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2
Hugo Inc.

Hugo Inc.

Verified

Hugo Inc. is a Chicago, Illinois-based operations and CX company founded in 2015 to delive...

4.1 (9)
Back Office Outsourcing Customer Service Outsourcing Call Center +4
Min. project
$5,000+
Hourly
< $25
Team
1000-9999
Location
Chicago, IL
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3
SupportYourApp

SupportYourApp

Verified

SupportYourApp is a contact center in Wilmington, Delaware, founded in 2012 to help techno...

4.4 (8)
Back Office Outsourcing Customer Service Outsourcing Call Center +1
Min. project
$5,000+
Hourly
< $25
Team
1000-9999
Location
Wilmington, DE
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4
Smith.ai

Smith.ai

Verified

Smith.ai is a virtual receptionist and contact center company started in 2015 that offers...

4.1 (9)
Back Office Outsourcing Call Center Customer Service Outsourcing +3
Min. project
$10,000+
Hourly
$100 - $149
Team
250-999
Location
Luigiton, South Georgia and the South Sandwich Islands
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5
XACT

XACT

Verified

XACT is a contact center and operations company headquartered in Orlando, Florida, that wa...

4.4 (10)
Back Office Outsourcing Call Center Customer Service Outsourcing +2
Min. project
$50,000+
Hourly
$25 - $49
Team
250-999
Location
Orlando, FL
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6
Simply Contact

Simply Contact

Verified

Established in 2011, Simply Contact is a Warsaw, Poland based contact center and outsourci...

4.6 (9)
Back Office Outsourcing Customer Service Outsourcing Call Center
Min. project
$5,000+
Hourly
< $25
Team
250-999
Location
Warszawa, Poland
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7
TECHSPEED INC

TECHSPEED INC

Verified

Founded in 2005, TECHSPEED INC is a Portland, OR based data and support outsourcing firm t...

4.6 (9)
Back Office Outsourcing Customer Service Outsourcing Data Annotation Services +5
Min. project
$100,000+
Hourly
< $25
Team
50-249
Location
Portland, OR
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8
BPO Hive LLC

BPO Hive LLC

Verified

BPO Hive LLC is a BPO firm in Cairo, Egypt that was established in 2018 to help businesses...

4.5 (8)
Back Office Outsourcing Call Center Customer Service Outsourcing +1
Min. project
$5,000+
Hourly
< $25
Team
50-249
Location
Cairo, Egypt
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9
Hit Rate Solutions

Hit Rate Solutions

Verified

Founded in 2016, Hit Rate Solutions is a Chicago, Illinois based contact center and BPO co...

4.3 (8)
Back Office Outsourcing Call Center Customer Service Outsourcing +1
Min. project
$5,000+
Hourly
< $25
Team
50-249
Location
Chicago, IL
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10
Select VoiceCom

Select VoiceCom

Verified

Founded in 2000, Select VoiceCom is a Cebu City, Philippines-based contact center and BPO...

4.4 (9)
Back Office Outsourcing Call Center Customer Service Outsourcing +3
Min. project
$5,000+
Hourly
< $25
Team
1000-9999
Location
Cebu City, Philippines
View profile

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Got Questions

Frequently asked questions

What are the common activities in back office outsourcing?

Common use cases include data entry, invoice processing, accounts payable/receivable, payroll, HR administration, document management, order fulfillment, reporting, and compliance (all things non-customer-facing).

When should businesses choose to outsource their back office functions rather than try to handle them in-house?

It saves on overheads (salaries, benefits, office space), has access to skilled teams 24/7, reduces error rates due to specialization, frees up time for your core team to focus on generating revenue and can often save 40-70% on costs.

How long does it take to get back to the office tasks with the outsourcing partner?

Simple processes (data entry and invoicing) are typically 4-8 weeks for full department outsourcing (including training and system integration) is typically 2-6 months.

How much does it usually cost to outsource back office?

Per-employee / per-transaction pricing can range anywhere between $5 and $20 per hour or $500 to $2,000 per month per role. Full-service packages for small-mid businesses vary from $2,000 to $15,000/month, depending on volume and complexity.

What will happen to data security and compliance if back office is outsourced?

They employ encrypted systems, access controls, SOC 2/ISO 27001 certification, and conform to GDPR, HIPAA, or PCI-DSS, and may offer superior security than small in-house systems.

Will a back office outsourcing grow with the business?

Yes providers can add resources in a timely manner to meet seasonal peaks, new markets or expansion without having to hire/train internally.

What do you do to guarantee quality and accuracy for outsourced back office?

Many provide accuracy guarantees (e.g., 99%+) and no rework as part of SLAs, quality checks, regular audits, dedicated account managers and performance reporting.

Small businesses and back office outsourcing is it a good fit?

Absolutely small companies achieve enterprise level efficiency, tools and cost savings without ever having to hire a full time employee or purchase enterprise software licenses.