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Smith.ai

Smith.ai

Verified
4.7 (10 reviews)
Luigiton, South Georgia and the South Sandwich Islands
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Virtual Reception & Calls

Smith.ai is a company specializing in Contact Center Services, offering comprehensive virtual receptionist solutions including inbound and outbound call handling, appointment scheduling, and customer support services. With a strong emphasis on professionalism, 78% of reviews highlight their reliable customer service and timely communication, while some, approximately 11%, express concerns over spam call issues. Overall, Smith.ai maintains high satisfaction rates due to their seamless integration and responsiveness to client needs.

Min Project Size

$10,000

Hourly Rate

$100-149

Employees

250-999

Year Founded

2015

Languages

1

Years In Business

11+

Service Focus

Expertise distribution across services.

Pricing snapshot

Most Common Project Size $0 – $0 Based on 5 reviews
Average Hourly Rate $100-149 per hour
Rating for Cost 4/5

Reviews

Submit Review
The Project
Call Center Less than $10,000 June 2025 - Ongoing
5
Quality 5 Schedule 5 Cost 5 Willing to Refer 5
The Review

Call Center Services for Travel Agency

“Smith.ai has successfully provided an AI receptionist to answer calls and be the voice on the phone, freeing up the internal team's time for other tasks. They've impressed the client with the accuracy of the calls and the notes they send through email. Ov”

4 weeks ago
Feedback Summary

Smith.ai provides call center services for a travel agency. The main task is to answer calls to find out what vacations callers are interested in and follow up with them regarding the quoted sail price.

The Reviewer
K
Kat Mahn Business Services
Luigiton, South Georgia and the South Sandwich Islands 250-999 Verified
The Project
Call Center Less than $10,000 Jan. 2018 - Ongoing
5
Quality 5 Schedule 5 Cost 5 Willing to Refer 5
The Review

Call Center Services for IT Services Provider

“Smith.ai's efforts have made the client's business appear more professional, and their customers have praised the team's friendliness. Smith.ai delivers on time and communicates effectively across various platforms. The client has also been impressed with”

4 weeks ago
Feedback Summary

Smith.ai provides call center services for an IT services provider. The team answers customer calls, schedules appointments, and makes outgoing calls to confirm appointments and ask questions to customers.

The Reviewer
S
Sara Gepp Business Services
Luigiton, South Georgia and the South Sandwich Islands 250-999 Verified
The Project
AI Development Confidential Oct. 2025 - Ongoing
2
Quality 2 Schedule 3 Cost 2 Willing to Refer 1
The Review

AI Chatbot for Law Firm

“The client is disappointed with Smith.ai's solution. The chatbot has provided generic answers and has not met expectations. The client is dissatisfied with the responses, and no onboarding or setup help has been provided. The team's communication and proj”

4 weeks ago
Feedback Summary

Smith.ai has provided a chat platform for a law firm. The solution is intended to provide an AI chatbot for answering basic service questions and scheduling appointments on behalf of the client.

The Reviewer
A
Anonymous Development
Luigiton, South Georgia and the South Sandwich Islands 250-999 Verified
The Project
Call Center Less than $10,000 Apr. 2025 - Ongoing
5
Quality 5 Schedule 5 Cost 5 Willing to Refer 5
The Review

Call Center Services for Screen Printing & Embroidery Co

“Smith.ai has helped the client achieve fewer missed calls and better organization of customer messages. Moreover, the team is very responsive and communicative via virtual meetings, email, and messaging apps. Ultimately, the service provider has delivered”

4 weeks ago
Feedback Summary

Smith.ai provides virtual receptionist services for a screen printing and embroidery company. The team answers calls, manages call forwarding, takes messages, and handles customer inquiries.

The Reviewer
L
Lino Coto Business Services
Luigiton, South Georgia and the South Sandwich Islands 250-999 Verified
The Project
Call Center Confidential Jan. 2025 - Ongoing
5
Quality 5 Schedule 5 Cost 5 Willing to Refer 5
The Review

Call Center Services for Marketing Solutions Company

“The client and end customers are satisfied with Smith.ai's services. The team is consistently on top of deadlines and enthusiastic about their customer service, takes feedback well, and ensures that the client is updated on new opportunities. Smith.ai is ”

4 weeks ago
Feedback Summary

Smith.ai provides call center services for a marketing solutions company. The team serves as an intake resource for the client's law firms and medical practice customers across the US and Canada.

The Reviewer
B
Bruce Kreutzer Business Services
Luigiton, South Georgia and the South Sandwich Islands 250-999 Verified

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