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Hit Rate Solutions

Hit Rate Solutions

Verified
4.9 (10 reviews)
Chicago, IL
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High-Impact Calls

Hit Rate Solutions is an outsourced call centre provider that started in 2016 and sells fixed monthly packages instead of custom quotes. The team works around the clock for clients in the USA, Australia and Canada. Services include inbound answering, virtual reception, order taking and customer support, along with outbound lead generation, appointment setting and cold calling. Reviewers describe the staff as professional and quick to respond. Dental practices, retail stores and service businesses make up a large part of its client base.

Min Project Size

$5,000

Hourly Rate

$<25

Employees

50-249

Year Founded

2016

Languages

1

Years In Business

10+

Service Focus

Expertise distribution across services.

Pricing snapshot

Most Common Project Size $0 – $50,000 Based on 5 reviews
Average Hourly Rate $<25 per hour
Rating for Cost 5/5

Reviews

Submit Review
The Project
Call Center $50,000 to $199,999 Feb. 2025 - Feb. 2030
5
Quality 5 Schedule 5 Cost 5 Willing to Refer 5
The Review

Call Center Services for Dental Appliances Provider

“Thanks to Hit Rate Solutions, the client has seen an increase in customer queries and a reduction in processing time. The team is quick and reliable from a project management standpoint, and internal stakeholders praise the service provider's agility and ”

2 months ago
Feedback Summary

Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns.

The Reviewer
J
Jordan Boutboul Business Services
Chicago, IL 50-249 Verified
The Project
Call Center $50,000 to $199,999 Feb. 2023 - Mar. 2024
5
Quality 5 Schedule 5 Cost 5 Willing to Refer 5
The Review

Telemarketing Campaign for Real Estate Company

“The client is happy with Hit Rate Solutions' work, whose success is based on conversion rate, lead generation, ROI, and customer satisfaction. Hit Rate Solutions excels at project management with effective planning, on-time delivery, and responsive commun”

2 months ago
Feedback Summary

Hit Rate Solutions runs a telemarketing campaign for a real estate company. The team has defined a target market, created a contact list and a script, trained telemarketing agents, and executed call campaigns.

The Reviewer
A
Anonymous Business Services
Chicago, IL 50-249 Verified
The Project
Back Office Outsourcing Confidential July 2023 - Ongoing
5
Quality 5 Schedule 5 Cost 5 Willing to Refer 5
The Review

Phone Answering & Data Encoding Services for Locksmith Firm

“Thanks to Hit Rate Solutions, the client has saved time from back-office tasks. They’re also able to follow up with customers more efficiently. The team manages the partnership well, communicating closely with the client to ensure a smooth engagement. The”

2 months ago
Feedback Summary

Hit Rate Solutions provides call answering and data encoding services for a locksmith company. The team forwards calls to field technicians and ensures the job order gets done for the end customers.

The Reviewer
D
Dor Ben - Hamo Business Services
Chicago, IL 50-249 Verified
The Project
Back Office Outsourcing Confidential Oct. 2023 - Ongoing
5
Quality 5 Schedule 5 Cost 5 Willing to Refer 5
The Review

Legal Assistants & Support for Debt Consolidation Company

“The client is happy with Hit Rate Solutions’ work, which meets their expectations. The team completes tasks promptly and communicates well with creditors and law firms. Their resources are highly intelligent and collaborative, allowing them to foster a fr”

2 months ago
Feedback Summary

Hit Rate Solutions provides legal assistance and customer service support for a debt consolidation company. Their resources process legal documents, helping the client negotiate with creditors and law firms.

The Reviewer
R
Roger Yong Business Services
Chicago, IL 50-249 Verified
The Project
Call Center Less than $10,000 Apr. 2017 - Nov. 2018
5
Quality 5 Schedule 4 Cost 5 Willing to Refer 5
The Review

Market Research Survey for Independent Consultant

“The team satisfied requirements and provided solid information about the potential market. They followed the prescribed process, communicated clearly, and offered competitive pricing. However, they could still improve when it comes to anticipating workflo”

2 months ago
Feedback Summary

Outsourced resources from Hit Rate used telephone calls, emails, and texts to conduct data collection for marketing research.

The Reviewer
A
Anonymous Business Services
Chicago, IL 50-249 Verified

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