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Select VoiceCom

Select VoiceCom

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5.0 (9 reviews)
Cebu City, Philippines
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Philippine CX Leader

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

Min Project Size

$5,000

Hourly Rate

$<25

Employees

1000-9999

Year Founded

2000

Languages

1

Years In Business

26+

Service Focus

Expertise distribution across services.

Pricing snapshot

Most Common Project Size $10,000 – $1,000,000 Based on 5 reviews
Average Hourly Rate $<25 per hour
Rating for Cost 4/5

Reviews

Submit Review
The Project
Back Office Outsourcing $200,000 to $999,999 Jan. 2017 - Ongoing
5
Quality 5 Schedule 5 Cost 5 Willing to Refer 5
The Review

Back Office & Customer Service Outsourcing for Law Firm

“Select VoiceCom's work has improved conversion rates, procedure efficiency, and processing times, ensuring a high standard of accuracy. The team delivers on time, responds to needs, and easily handles complex tasks. Their dedication, adaptability, and pro”

4 weeks ago
Feedback Summary

Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration.

The Reviewer
J
Jessica Mclaughlin Business Services
Cebu City, Philippines 1000-9999 Verified
The Project
Back Office Outsourcing $1,000,000 to $9,999,999 Jan. 2017 - Ongoing
5
Quality 5 Schedule 5 Cost 5 Willing to Refer 5
The Review

Back Office & Sales Outsourcing for Photography Studio

“Select VoiceCom has helped the client grow their annual sales from $4 million to $8 million, helping them open new business locations. The team is reliable, timely, and attentive to the client's needs. They go above and beyond to provide excellent service”

4 weeks ago
Feedback Summary

Select VoiceCom has partnered with a photography studio to move their bookings department from Australia to the Philippines. They've built a team of salespeople who could convert leads into clients.

The Reviewer
D
Drew Sullivan Business Services
Cebu City, Philippines 1000-9999 Verified
The Project
Demand Generation Marketing $10,000 to $49,999 Apr. 2025 - Ongoing
5
Quality 5 Schedule 5 Cost 4 Willing to Refer 5
The Review

Recruitment Services for Financial Services Company

“Select VoiceCom has successfully hired a team of talented individuals who contributed to the client's success. The team is well-organized and communicative, responding within 24 hours. Select VoiceCom is open-minded to changes and suggestions, making them”

4 weeks ago
Feedback Summary

Select VoiceCom provides recruitment services for a financial services company. The team has sourced, hired, and managed marketing and analytics professionals.

The Reviewer
A
Anonymous Marketing
Cebu City, Philippines 1000-9999 Verified
The Project
Call Center $10,000 to $49,999 Dec. 2024 - Ongoing
5
Quality 5 Schedule 5 Cost 5 Willing to Refer 5
The Review

Call Center Services for Third-Party Management Company

“Thanks to Select VoiceCom's efforts, the client has improved their call quality and close rate. The team is responsive to the client's needs and provides honest feedback. They also communicate well through virtual meetings, and their professionalism, valu”

4 weeks ago
Feedback Summary

Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center.

The Reviewer
A
Anonymous Business Services
Cebu City, Philippines 1000-9999 Verified
The Project
Call Center $50,000 to $199,999 Nov. 2023 - Jan. 2025
5
Quality 5 Schedule 5 Cost 5 Willing to Refer 5
The Review

Call Center Services for Self-Storage Company

“Select VoiceCom's success has been measured through improved phone call answer rates, lead conversion, tenant protection penetration, and call duration. The team is responsive to the client's requests and delivers on time. They do a great job monitoring e”

4 weeks ago
Feedback Summary

Select VoiceCom provides call center services for a self-storage company. The team handles inbound sales and customer service calls.

The Reviewer
A
Anonymous Business Services
Cebu City, Philippines 1000-9999 Verified

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