Top Call Center Companies

Founded in 2005, TECHSPEED INC is an outsourcing provider based in Portland, Oregon that offers inbound and outbound call handling, telephonic customer support and agent-based customer engagement for companies that require an outbound call center partner that is quality oriented and flexible, with a high level of operational discipline. TECHSPEED provides work for the call center with proactive communication, efficient management and a consistent commitment to quality with 90% of clients praising the call center's responsiveness with a team size of 50-249 and an hourly rate of less than $25. Clients appreciate a company that reliably provides their services, is flexible in meeting their changing needs, and has call center functions that can mesh seamlessly into their client customer engagement ecosystems.

Established in 2018, BPO Hive LLC is a contact center firm based in Cairo, Egypt, that offers cost-effective call center outsourcing services, such as inbound call center, outbound call center, telephonic customer support, and customer engagement, for companies looking to have an all-rounder BPO provider that can support them in providing high-quality customer service without compromising their operational efficiency. BPO Hive operates in a team of 50 to 249 members, with an hourly fee less than $25 and a project fee that ranges from $28,000 to $95,000, and has 100% positive reviews from customers with each customer reviewer rating the team as responsive and aligned with their values. Clients always appreciate the company for its stellar quality of telephonic support, efficiency and call center services which consistently provide excellent results for customer engagement without reported areas of improvement.

Hit Rate Solutions is a Chicago, IL based contact center company established in 2016 that offers high impact call center solutions such as inbound call center solutions, outbound call center solutions, telemarketing solutions and customer support solutions to businesses that are looking for a cost effective and responsive call center partner that has a high level of professionalism and project handling skills. Hit Rate Solutions boasts a 50–249 person team, an hourly rate less than $25, and a project range of $53,000-$111,000, and around 85% positive client feedback, with clients consistently commenting on the speed of their project being handled, effective communication, and professionalism. Clients appreciate the company for its cost-efficient, quick execution and competitively priced, efficient and client engagement and lead generation aligned with call center services.

Founded in 2012, Upcall is a contact center firm that offers outbound call center services telemarketing, outbound cold calling, appointment setting, business lead qualification, and more for companies looking for a trusted outbound telephonic partner to handle their business. Upcall's 10-49 person team, $100-$149 hourly rate, and 80% of clients rating effective communication and strong project management as very good or excellent results in their call center work success. The company's expertise in call handling, delivery, and outbound call center services are well appreciated by clients, who are seeking to build consistent, qualified engagement with target prospects in a variety of business development settings and across a wide range of industries.

Founded in 2000, Select VoiceCom is a contact center service provider in Cebu City, Philippines that offers complete call center services such as inbound/outbound telephonic services, Telemarketing, and Customer Engagement to companies that want to find a CX leader in the Philippines with 26+ years of experience and proven track record of delivering exceptional results. Select VoiceCom has a high satisfaction rate, averaging +1000 on the scale, with an hourly rate of less than $25 and project rates anywhere between $36,000 to $116,000, and a positive communication rating of +1800, project management rating of +1800 and cultural fit with clients rating of +1000. Remarkably, the company has seen 35% increases in customer satisfaction and 25% sales conversion uplifts for clients, none of which has presented any areas for improvement.

Founded in 2017, HelpSquad is a Hatboro, PA-based customer support firm that has been serving businesses since 2017 and offers call center solutions such as inbound call center, outbound call center, chat support, and telephonic customer engagement that help businesses connect with their customers in a more responsive and cost-effective way. Known for its outstanding client communication, timely project management, and tailored solutions, 86% of clients recognize HelpSquad's call center work for cost-effectiveness and cultural alignment, with its team of 250–999 and an hourly rate of under $25.Known for its outstanding client communication, timely project management, and tailored solutions, 86% of clients recognize HelpSquad's call center work for cost-effectiveness and cultural alignment, with a team of 250–999 and an hourly rate under $25. Clients appreciate the company for being responsive, knowledgeable and having the call center services that offer a personalized and team-based approach to engaging customers and prospects in every way possible.

Business & Services Solutions, located in Tunis, Tunisia, is a contact center provider established in 2010 to serve business in all industries that require a customer focus, strategically aligned contact center partner, offering call center services such as inbound and outbound telephonic support, customer care, and technical support. Business & Services Solutions boasts more than 90% positive client feedback, with projections ranging from $30,000 to $97,000, and a workforce of 50 to 249 people, a salary starting under $25 per hour and a service oriented approach that is proactive and empathetic. The company's flexibility in meeting industry needs, continuous optimization, and customer satisfaction in call center operations are among the services valued by clients, particularly when adapting to the specific requirements of each sector and optimizing performance over time.

Headquartered in Laguna Beach, California, LevelUp Leads is an outbound sales firm since its inception in 2019, offering call center solutions such as outbound cold calling, appointment setting, prospect qualification, and telemarketing to businesses looking to have a responsive, professionally handled outbound sales partner. LevelUp Leads' outbound call center work is professional, flexible with calling strategies depending on client needs and demonstrates a proven history of growing client meeting volume, with a team size of 50-249 people, an hourly rate of $25-$49, and about 90% positive client reviews. Clients appreciate the company because of responsiveness, strategic flexibility and call center services that create meaningful and qualified lead with target prospects in support of client business development objectives.

SalesAR is a B2B sales and lead generation company based in London, established in 2018 to deliver call center services for businesses looking to strategically adapt their outbound calling partner for sales pipeline building, such as outbound prospecting, cold calling, appointment setting and telemarketing. SalesAR handles call center work with effective communication, strategic flexibility and customer centric approach for consistently creating qualified appointments and facilitating new market entry with a 50-249 person team, with an hourly rate less than $25 and with about 90% positive reviews. So, clients appreciate the company for its product responsiveness, strategic adaptability, and outbound calling that provides real, qualified engagement with target prospects in B2B markets.

Innovature Consulting Company Limited is an outsourcing company established in Ho Chi Minh City, Vietnam, offering call center services that include outbound calling, customer engagement and telephonic support, for businesses looking for cost-effective, communicative contact center support since 2012. Like Innovature's outsourcing services, which are also cost-effective and culturally relevant, Innovature's call center work is responsive and flexible, evidenced by positive client feedback. The company is known for quick delivery, good communication and call center services to support clients' customer engagement needs.