Call Center Dashboard Dev for EV Charging Network Provider
“The dashboard built by Polcode provided the client with complete control over their call queues, enabling them to manage their agent's work effectively. As a result, the client achieved very high KPI goals when the call volume increased during the holiday”
4 weeks agoAn EV charging network provider hired Polcode to develop a call center dashboard using Laravel and APIs of ZohoCRM and Twilio. They implemented KPIs in real-time, call statistics, and missed call notifications.
An EV charging network provider hired Polcode to develop a call center dashboard using Laravel and APIs of ZohoCRM and Twilio. They implemented KPIs in real-time, call statistics, and missed call notifications.