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IdeasUnlimited

IdeasUnlimited

Verified
5.0 (10 reviews)
Sugar Land, TX
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IdeasUnlimited is an outsourcing provider in Sugar Land, Texas that has been running since 2005 with a team of 50 or more. Its services cover customer service outsourcing, call centre work, back office support, finance and accounting outsourcing, plus translation, voiceover and transcription. Customer support takes the largest share, with multilingual coverage for global clients. Reviewers consistently praise how fast the team turns work around and how flexible it is across fintech and consumer accounts.

Min Project Size

$5,000

Hourly Rate

$<25

Employees

50-249

Year Founded

2005

Languages

1

Years In Business

21+

Service Focus

Expertise distribution across services.

Pricing snapshot

Most Common Project Size $0 – $200,000 Based on 5 reviews
Average Hourly Rate $<25 per hour
Rating for Cost 5/5

Reviews

Submit Review
The Project
Call Center Confidential July 2021 - Ongoing
5
Quality 5 Schedule 5 Cost 5 Willing to Refer 5
The Review

Call Center & Customer Support for FinTech Company

“IdeasUnlimited has helped the client develop top-notch customer service solutions that have resulted in an increase in their sales. The reliable team maintains effective communication by remaining responsive. Their exceptional project management and probl”

2 months ago
Feedback Summary

IdeasUnlimited is providing customer service support for a FinTech company. Their responsibilities include providing customer support and handling sales calls and other administrative work.

The Reviewer
H
Henry Sinoimeri Business Services
Sugar Land, TX 50-249 Verified
The Project
Call Center $200,000 to $999,999 June 2024 - Ongoing
5
Quality 5 Schedule 5 Cost 5 Willing to Refer 5
The Review

Call Center Services for Automotive Training Company

“IdeasUnlimited has met the client's KPIs, which include a call service level of over 80%, a first contact resolution of 90%, and a quality score of 97%. The team is flexible and has scaled their services up or down according to the client's needs. They al”

2 months ago
Feedback Summary

IdeasUnlimited provides ongoing call center services for an automotive training company. The team answers calls 24/7 and handles email support, ticket work, and account setup, among other backend tasks.

The Reviewer
J
Jenna Guenett Business Services
Sugar Land, TX 50-249 Verified
The Project
Call Center $50,000 to $199,999 Feb. - Sep. 2025
5
Quality 5 Schedule 5 Cost 5 Willing to Refer 5
The Review

Lead Generation Services for IT Solutions Company

“IdeasUnlimited successfully met the client's goals, helping them book an average of four meetings per week. The team provided weekly reports and communicated effectively via email and virtual meetings. Their strategic approach and genuine care for the cli”

2 months ago
Feedback Summary

IdeasUnlimited provided lead generation services for an IT solutions company. The team conducted research, reached out to potential leads via LinkedIn and email, and followed up with phone calls.

The Reviewer
W
Walt Grudi Business Services
Sugar Land, TX 50-249 Verified
The Project
Back Office Outsourcing $10,000 to $49,999 Nov. 2024 - July 2025
5
Quality 5 Schedule 5 Cost 5 Willing to Refer 5
The Review

Back-Office & Virtual Assistant Services for Coaching Co

“IdeasUnlimited's team adapted quickly, improved client response times, and increased customer satisfaction. The team communicated excellently, consistently provided timely deliverables, took feedback well, and had a flexible approach. IdeasUnlimited's car”

2 months ago
Feedback Summary

IdeasUnlimited provided back-office and virtual assistant services to a fitness coaching company. The team was responsible for supporting client communication and organizational tasks to enable business growth.

The Reviewer
L
Lara Frendjian Business Services
Sugar Land, TX 50-249 Verified
The Project
Call Center $50,000 to $199,999 Feb. 2025 - Ongoing
5
Quality 5 Schedule 5 Cost 5 Willing to Refer 5
The Review

Call Center Services for IT Solutions Company

“Thanks to IdeasUnlimited's work, the client has seen more qualified leads and responses from potential customers. The team has managed the project professionally, provided timely deliverables, and responded promptly to needs throughout the engagement. Ide”

2 months ago
Feedback Summary

IdeasUnlimited provides ongoing call center services for an IT solutions company. The team handles inbound and outbound calls, customer follow-up, appointment setting, and customer inquiries for the client.

The Reviewer
S
Shane Morris Business Services
Sugar Land, TX 50-249 Verified

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