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HiredSupport

HiredSupport

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5.0 (6 reviews)
Lahore, Pakistan
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Support & Transcription Solutions

HiredSupport offers transcription alongside customer support, back office, and data services with improvements in response times, satisfaction, and seamless integration.

Min Project Size

$5,000

Hourly Rate

$<25

Employees

10-49

Year Founded

2018

Languages

1

Years In Business

8+

Service Focus

Expertise distribution across services.

Pricing snapshot

Most Common Project Size $0 – $50,000 Based on 5 reviews
Average Hourly Rate $<25 per hour
Rating for Cost 5/5

Reviews

Submit Review
The Project
Call Center Less than $10,000 May 2022 - Ongoing
5
Quality 5 Schedule 5 Cost 5 Willing to Refer 5
The Review

Call Center Services for Game Dev Company

“The client is pleased with the service provided by HiredSupport, for they cover all communication channels effectively. They communicate frequently and respond promptly via Slack, ensuring an effective workflow. Their sheer professionalism and excellent c”

4 weeks ago
Feedback Summary

HiredSupport provides ongoing call center services for a game development company. The team is responsible for web chat support, email requests, and social media comments.

The Reviewer
A
Anonymous Business Services
Lahore, Pakistan 10-49 Verified
The Project
Call Center $10,000 to $49,999 Dec. 2022 - Ongoing
5
Quality 5 Schedule 5 Cost 5 Willing to Refer 5
The Review

Call Center Services for Online Cycling Apparel Business

“Thanks to HiredSupport's work, the client has increased their response time. They have communicated frequently and promptly, ensuring an effective workflow. Their timely responsiveness and availability are hallmarks of their work.”

4 weeks ago
Feedback Summary

HiredSupport provides call center services for an online cycling apparel business. The team is responsible for 24/7 customer support for the client.

The Reviewer
F
Francis Adanza Business Services
Lahore, Pakistan 10-49 Verified
The Project
Call Center $10,000 to $49,999 Apr. 2020 - Ongoing
5
Quality 5 Schedule 5 Cost 5 Willing to Refer 5
The Review

Customer Support for Proxy & VPN Business

“HiredSupport has helped reduce response times dramatically, and they're as reliable as in-house team members thanks to how much they understand the provider's brand. The customer satisfaction rating has also jumped to a record 91%. They're passionate abou”

4 weeks ago
Feedback Summary

HiredSupport provides pre- and post-sales customer support for a VPN provider. To familiarize themselves with the provider, they've gone through several training sessions and can now cover common support cases.

The Reviewer
A
Anonymous Business Services
Lahore, Pakistan 10-49 Verified
The Project
Customer Service Outsourcing $10,000 to $49,999 Jan. 2023 - Ongoing
5
Quality 5 Schedule 5 Cost 5 Willing to Refer 5
The Review

Customer Service Outsourcing for Indoor Gardens Company

“HiredSupport's work has reduced the client's live chat response time significantly and added a larger coverage window to the client's live chat support services. The team is quick to embrace product or pricing changes. HiredSupport is responsive to the cl”

4 weeks ago
Feedback Summary

HiredSupport provides customer service outsourcing for an indoor gardens company. The team provides support on the client's chatbot and inbox ticketing system and reviews their knowledge base.

The Reviewer
A
Anonymous Business Services
Lahore, Pakistan 10-49 Verified
The Project
Call Center $50,000 to $199,999 Apr. 2016 - Ongoing
5
Quality 5 Schedule 5 Cost 5 Willing to Refer 5
The Review

BPO Support for Online Marketing Company

“Providing cost-effective, effective chat support, HirdSupport's agents are more than satisfactory to the client. They've developed end-customers trust in the client through timely resolution of issues. Future customers will encounter a detailed partner th”

4 weeks ago
Feedback Summary

HiredSupport provides online chat support for a marketing business. Since completing in-depth training, they've provided order support to customers through the client's internal dashboard.

The Reviewer
A
Anonymous Business Services
Lahore, Pakistan 10-49 Verified

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