TopFirms REVIEWER
Global Response

Global Response

Verified
4.7 (9 reviews)
Margate, FL

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Claim

Responsive Customer Support

Global Response has operated its contact centre business from Margate, Florida since 1990, with a workforce in the thousands and more than 200 brands served. Half the practice is customer service outsourcing, supported by inbound and outbound call centre work, sales outsourcing and IT managed services, all running around the clock. The company positions itself as a customer experience management specialist: powered by technology, perfected by people. Reviewers point to service that stays attentive.

Min Project Size

$5,000

Hourly Rate

$<25

Employees

1000-9999

Year Founded

1990

Languages

1

Years In Business

36+

Service Focus

Expertise distribution across services.

Pricing snapshot

Most Common Project Size $10,000 – $10,000,000 Based on 5 reviews
Average Hourly Rate $<25 per hour
Rating for Cost 4/5
The Project
Call Center $50,000 to $199,999 Jan. 2013 - Ongoing
5
Quality 5 Schedule 5 Cost 5 Willing to Refer 5
The Review

Customer Service and Order Processing for Retail Company

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2 months ago
The Reviewer
A
Anonymous Business Services
Margate, FL 1000-9999 Verified
The Project
Call Center $10,000 to $49,999 Jan. 2012 - Ongoing
5
Quality 5 Schedule 5 Cost 5 Willing to Refer 5
The Review

Tech and Billing Support for Life Sciences Company

“”

2 months ago
The Reviewer
A
Anonymous Business Services
Margate, FL 1000-9999 Verified
The Project
Call Center $50,000 to $199,999 Jan. 2007 - Ongoing
4
Quality 3 Schedule 4 Cost 4 Willing to Refer 4
The Review

BPO Services for Financial Services Company

“”

2 months ago
The Reviewer
A
Anonymous Business Services
Margate, FL 1000-9999 Verified
The Project
Call Center $200,000 to $999,999 Jan. 2012 - Ongoing
4
Quality 4 Schedule 4 Cost 5 Willing to Refer 4
The Review

Order Processing Support for Financial Company

“”

2 months ago
The Reviewer
A
Anonymous Business Services
Margate, FL 1000-9999 Verified
The Project
Call Center $10,000,000 + Jan. 2015 - Ongoing
5
Quality 5 Schedule 5 Cost 5 Willing to Refer 5
The Review

Reservation & Customer Support Services for Hotel

“”

2 months ago
The Reviewer
A
Anonymous Business Services
Margate, FL 1000-9999 Verified

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